The queues have cleared and traffic for MM7 has resumed back to normal. We will continue to monitor.
Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 01 Dec 2021 19:45 Hrs. Incident End Date & Time (GMT) : 02 Dec 2021 07:00 Hrs.
Posted Dec 02, 2021 - 07:44 UTC
Update
The queues built within our platform are due to high traffic. We will update on further progress.
Posted Dec 02, 2021 - 05:19 UTC
Identified
The queues built within our platform are due to high traffic and are reducing gradually. We will update on further progress.
Posted Dec 02, 2021 - 02:03 UTC
Investigating
Ticket Number :MNOC-35339 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 01 Dec 2021 19:45 Hrs.