DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | MNOC-40322

Incident Report for Sinch

Resolved

The queues are completely cleared and the incident is resolved.

Incident Start Date & Time (GMT) : 06 Jun 2022 16:30 Hrs.
Incident End Date & Time (GMT) : 06 Jun 2022 18:40 Hrs.

Posted Jun 06, 2022 - 18:56 UTC

Investigating

Ticket Number :: MNOC-40322
Services:: DI MMS 365 - MM7

Description ::
Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform.
This would potentially cause delay in delivery for Multimedia messages.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Potential delay in delivery
DR Notification : Potential delay in delivery

Incident Start Date & Time (GMT) : 06 Jun 2022 16:30 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com

Posted Jun 06, 2022 - 17:01 UTC