Delivery Issue Colombia

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-02-27 21:28 UTC
Incident End Time: 2024-02-28 01:11 UTC
Posted Feb 28, 2024 - 03:50 UTC

Update

This incident has been resolved.

Incident Start Time: 2024-02-27 21:28 UTC
Incident End Time: 2024-02-28 01:11 UTC
Posted Feb 28, 2024 - 03:48 UTC

Update

We are continuing to investigate this issue.
Posted Feb 28, 2024 - 00:04 UTC

Investigating

We are currently observing delivery issues for a subset of dedicated short-codes in Colombia.

Incident Start Time: 2024-02-27 21:28 UTC

Impact: Delayed/Failed MT/MOs, Missing/Late delivery receipts
Posted Feb 27, 2024 - 22:02 UTC
This incident affected: External Connectivity (SMS - LATAM).