DI E-Mail 365 | Operator Services | Application Maintenance || PCR Number #PCRSDI-12261

Scheduled for May 31, 02:00 - 04:00 UTC

Scheduled

Services :: DI E-Mail 365
PCR Number :: PCRSDI-12261

Start Date and Time (GMT):: 31st May 2026 02:00 UTC.
End Date and Time (GMT):: 31st May 2026 04:00 UTC.

Description:
AWS has recommended to upgrade java SDK for AWS to 2.x version from current 1.x .
The old version has a bug which returns 5xx CAAS_ERROR for few messages when customers sends a blast of messages .
This has been fixed in current version .

Impact:
No impact .

If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted May 27, 2026 - 13:13 UTC
This scheduled maintenance affects: Sinch DI Services (E-mail 365).