Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 31, 2026 - 02:00 UTC
Scheduled
Services :: DI E-Mail 365 PCR Number :: PCRSDI-12261
Start Date and Time (GMT):: 31st May 2026 02:00 UTC. End Date and Time (GMT):: 31st May 2026 04:00 UTC.
Description: AWS has recommended to upgrade java SDK for AWS to 2.x version from current 1.x . The old version has a bug which returns 5xx CAAS_ERROR for few messages when customers sends a blast of messages . This has been fixed in current version .
Impact: No impact .
If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted May 27, 2026 - 13:13 UTC
This scheduled maintenance affected: Sinch DI Services (E-mail 365).