Delivery Issue- Globe Telecom-PH

Incident Report for Sinch

Resolved

This incident is now resolved.

Incident Start Time: 2023-06-02 07:26 UTC
Incident End Time: 2023-06-02 10:53 UTC

Posted Jun 02, 2023 - 13:27 UTC

Update

This incident is now resolved.

Incident Start Time: 2023-06-02 07:26 UTC
Incident End Time: 2023-06-02 10:53 UTC

Posted Jun 02, 2023 - 13:26 UTC

Update

We are continuing to investigate this issue.

Posted Jun 02, 2023 - 13:09 UTC

Update

We are continuing to investigate this issue.

Posted Jun 02, 2023 - 09:05 UTC

Investigating

We are currently observing delivery issues towards Globe Telecom-PH.

Incident Start Time: 2023-06-02 07:26 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Jun 02, 2023 - 07:46 UTC

This incident affected: Connectivity by region (SMS - APAC) and Sinch DI Services (SMS 365 Enterprise).