We are writing to inform you that queues have been cleared and traffic has resumed back to normal. Hence we consider this issue as resolved.
Incident End Date & Time (GMT) : May 01, 2023 01:27 Hrs. GMT
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to operatorservices.noc@sinch.com
Posted May 01, 2023 - 01:29 UTC
Investigating
Ticket Number :: MNOC-47594 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : Sun Apr 30 22:00 GMT 2023