Operator Notification: Celcom Malaysia

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2021-04-09 12:25 UTC
Incident End Time: 2021-04-12 00:10 UTC

If you have any further questions or concerns, please, do not hesitate to reach out to support@sinch.com.

Posted Apr 12, 2021 - 00:18 UTC

Investigating

Dear Clients

We are writing to inform you that we are currently observing delivery issues towards the Celcom network in Malaysia. We are working with the operator to solve this issue.

Incident Start Time: 2021-04-09 12:25 UTC

Impact: Clients may observe delayed or failed MTs/DRs towards Celcom MY.

We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com

Posted Apr 09, 2021 - 14:13 UTC

This incident affected: Connectivity by region (SMS - APAC).