Delivery Issue Colombia - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-05-27 04:19 UTC
Incident End Time: 2025-05-27 04:50 UTC
Posted May 27, 2025 - 05:00 UTC

Investigating

We are currently observing delivery issues towards Claro Colombia.

Incident Start Time: 2025-05-27 04:19 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted May 27, 2025 - 04:41 UTC
This incident affected: External Connectivity (SMS - LATAM).