Emergency Maintenance for the Internet Service Provider at our EU3 site

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.

Posted Nov 06, 2020 - 05:02 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 06, 2020 - 00:02 UTC

Scheduled

Dear Client,

Our Internet Service Provider at our EU3 site is performing an emergency maintenance. There will be a 15-min impact at any time within the maintenance window

Type:Emergency Maintenance

Affected site: EU3

Type:Emergency Maintenance

Start Time: 2020-11-05 23:00 UTC
End Time: 2020-11-06 05:00 UTC

SMPP FQDN: smpp-eu3.clxcommunications.com (93.158.78.4)
HTTP FQDN: http-eu3.clxcommunications.com (93.158.78.4)
ENUM FQDN: enum-eu3.clxcommunications.com (93.158.78.4)

Impact MT: Clients may experience MT and DLR delays towards Cambodia, Egypt, Hong Kong, Ireland, Japan, Kenya, Malaysia, Philippines, Taiwan and Vietnam

Impact MO: No traffic impact expected

Impact Number Lookup: No traffic impact expected

Corresponding redundant sites will be available. Please make sure you are connected to two sites in advance to ensure no loss of service.

Alternate SMPP FQDN: smpp-eu1.clxcommunications.com / eu1.smpp.api.sinch.com (34.248.94.53)
Alternate HTTP FQDN: http-us2.clxcommunications.com / us2.httpsms.api.sinch.com (52.52.233.116)
Alternate ENUM FQDN: enum-us2.clxcommunications.com / us2.httplookup.api.sinch.com (52.52.232.130)

Please make sure you are connected to two sites in advance to ensure no loss of service.
In case you need further information, please contact technical support at support@sinch.com.

Sincerely,
Sinch

Posted Nov 06, 2020 - 00:01 UTC

This scheduled maintenance affected: Messaging APIs (SMPP - EU).