Sinch Digital Interconnect | Customer Management Portal | Planned Maintenance PCR # PCRSDI-12347

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.
Posted Sep 08, 2026 - 05:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 08, 2026 - 04:00 UTC

Scheduled

Start Date and Time: 08-Sep-2026 - 04:00 UTC
End Date and Time : 08-Sep-2026 - 05:00 UTC

Description:
We will be performing maintenance to upgrade the server hosting the Customer Management Portal.

This portal is accessed by the URL - https://eu5.cmp.sdi.sinch.com/SAPCMP/login#

Action required: None.

Impact: Customer Management Portal will be offline during the maintenance window. Customers are advised not to use the portal during this period.

If you experience any issues during or after this maintenance, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this. If you have any questions or concerns, please contact your Account Manager.
Posted Sep 01, 2026 - 17:24 UTC
This scheduled maintenance affected: Sinch DI Services (SMS 365 Operator US).
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