Delivery Issue - Philippines - Smart

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-12-01 05:15 UTC
Incident End Time: 2023-12-01 05:40 UTC

Posted Dec 01, 2023 - 05:53 UTC

Investigating

We are currently observing delivery issues towards Smart network in Philippines.

Incident Start Time: 2023-12-01 05:15 UTC

Impact: Delayed MT's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Dec 01, 2023 - 05:29 UTC

This incident affected: External Connectivity (SMS - APAC).