Delivery Issue United Kingdom - Everything Everywhere

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-08-08 09:14 UTC

Incident End Time: 2025-08-08 11:30 UTC

Posted Aug 08, 2025 - 12:43 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 08, 2025 - 11:50 UTC

Update

We are continuing to investigate this issue.

Posted Aug 08, 2025 - 11:08 UTC

Investigating

We are currently observing delivery issues in United Kingdom - Everything Everywhere.

Incident Start Time: 2025-08-08 09:14 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Aug 08, 2025 - 09:51 UTC

This incident affected: External Connectivity (SMS - EMEA).