We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our platform, we will be performing a maintenance on our database between 6:00 and 9:00 UTC on July 9th.
Maintenance start time: 2026-07-09 06:00 UTC Maintenance end time: 2026-07-09 09:00 UTC
Impact: Customers may experience a slight increase in latency for 10DLC brands management and the creation of new brands in the customer dashboard and public API throughout the maintenance window, and a brief downtime of about 10 seconds as the database switches over to the secondary database.
We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled, we will advise you accordingly.
Please contact support@sinch.com should you require further information or assistance.
Posted Jun 22, 2026 - 13:02 UTC
This scheduled maintenance affects: Dashboard.sinch.com (Numbers Administration) and Numbers API.