We are writing to inform you that queues were due to high traffic and it has been processed successfully.
Incident Start Time: 17 April 2022 15:24 Hrs. Incident End Time: 17 April 2022 16:30 Hrs.
We consider this issue as resolved.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com.
Posted Apr 17, 2022 - 16:47 UTC
Update
We are continuing to investigate this issue.
Incident Start Date & Time (GMT) :17 April 2022 15:24 Hrs.
We will update on further progress.
Posted Apr 17, 2022 - 15:49 UTC
Update
We are continuing to investigate this issue.
Posted Apr 17, 2022 - 15:46 UTC
Investigating
Ticket Number :: MNOC-39113 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) :17 April 2022 15:24 Hrs.