Our Support groups have verified and confirmed that the incident is resolved and services are resumed normal.
Start Date & Time (GMT) : 9:00 Hrs End Date & Time (GMT) : 12:35 Hrs
Posted Sep 06, 2021 - 12:39 UTC
Investigating
Ticket Number ::INC000003134386 Services:: LTE 365
Description :: Currently, we are observing alarms on our DRA 101 London
Impact :: We expect loss of connectivity of end point IP addresses of DRA 101. We do not expect service impact as other DRA's (102 201 202) are available for traffic.
Incident Start Date & Time (GMT) : 9:00 Hrs
If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
Posted Sep 06, 2021 - 10:11 UTC
This incident affected: Sinch DI Services (SMS 365 Operator RoW).