Delivery Issues - Telekom Germany

Incident Report for Sinch

Resolved

Dear Client,

This incident is now resolved.

Incident Start Time: 2021-04-11 05:39 UTC
Incident End Time: 2021-04-11 07:01 UTC

If you have any further questions or concerns, please, do not hesitate to reach out to support@sinch.com.

Posted Apr 11, 2021 - 10:00 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently observing delivery issues towards Telekom Germany and that we are working with the operator to resolve this issue.

Incident Start Time: 2021-04-11 05:39 UTC
Impact: Clients may observe delayed MTs/DRs towards Telekom Germany

We appreciate your patience while this is being worked on. If you have any further questions or concerns, please, do not hesitate to reach out to support@sinch.com.

Posted Apr 11, 2021 - 07:06 UTC

This incident affected: External Connectivity (SMS - EMEA).