Delivery Issue- US and CA

Incident Report for Sinch

Resolved

This incident has been resolved.

Posted Mar 15, 2021 - 05:09 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 15, 2021 - 04:57 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently observing degradation towards our suppliers in US and CA.
The matter is currently being investigated with the supplier.

Start Time: 2021-03-15 03:44 UTC

Impact: Clients may experience failed or delayed traffic towards US and CA.

We appreciate your patience while this is being investigated.

If you have any questions or concerns please do not hesitate to reach out to support@sinch.com

Posted Mar 15, 2021 - 04:25 UTC

This incident affected: Verification (SMS Verification).