Incident start time: 2020-10-30 20:03 UTC Incident end time: 2020-10-30 20:50 UTC
Please, contact support@sinch.com should you require further information or assistance.
Posted Nov 02, 2020 - 10:03 UTC
Monitoring
Dear Client,
We are once again observing connectivity restored and are actively monitoring the performance. Updates will follow upon resolution or further degradation.
Sincerely, Sinch
Posted Oct 30, 2020 - 20:40 UTC
Investigating
Dear Client,
We are writing to inform you that we are currently observing connectivity issues towards Verizon US which will impact MMS MOs and MTs
Start Time: 2020-10-30 20:03 UTC
Impact: Clients will experience delayed or failed MMS MOs and MTs for Verizon US
We appreciate you patience while work is being done to resolve this matter and apologize for any inconvenience this may cause.
If you have any questions or concerns please do not hesitate to reach out to support@sinch.com
Sincerely, Sinch
Posted Oct 30, 2020 - 20:14 UTC
This incident affected: External Connectivity (MMS - US, MMS - US - Toll Free).