Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 29 April 2022 18:30 Hrs. Incident Start Date & Time (GMT) : 30 April 2022 07:45 Hrs.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com.
Posted Apr 30, 2022 - 08:00 UTC
Identified
The MM7 queues are due to high traffic. Queues are processing slowly. We will update once all the queues are cleared.
Posted Apr 29, 2022 - 23:08 UTC
Investigating
Ticket Number :: MNOC-39432 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 29 April 2022 18:30 Hrs.