MM7 queues built within our platform have been cleared and traffic has resumed to normal. Monitoring NOC will continue to monitor.
Incident Start Date & Time (GMT) : 08-Oct-2021 00:30 Hrs. Incident End Date & Time (GMT) : 08-Oct-2021 05:30 Hrs.
Posted Oct 08, 2021 - 05:52 UTC
Update
The MM7 queues are due to high traffic. The queues are on a decline and the built up queues on our platform will clear out soon. We shall provide further updates at the earliest.
Posted Oct 08, 2021 - 02:55 UTC
Investigating
Ticket Number ::MNOC-33756 Services :: DI MMS 365 – MM7
Description ::
• Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform due to high traffic. • This would potentially cause delay in delivery of Multimedia messages.
Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 08-Oct-2021 00:30 Hrs.