Delivery Issue Colombia

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-11-24 11:59 UTC
Incident End Time: 2025-11-25 13:40 UTC
Posted Nov 25, 2025 - 14:07 UTC

Update

We are continuing to investigate this issue.
Posted Nov 25, 2025 - 07:58 UTC

Update

We are continuing to investigate this issue.
Posted Nov 24, 2025 - 15:02 UTC

Investigating

We are currently observing delivery issues towards Colombia.

Incident Start Time: 2025-11-24 11:59 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Nov 24, 2025 - 13:36 UTC
This incident affected: External Connectivity (SMS - LATAM).