Calling Degradation

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-04-24 05:38 UTC
Incident End Time: 2023-04-24 07:29 UTC
Posted Apr 24, 2023 - 13:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Incident Start Time: 2023-04-24 05:38 UTC
Incident End Time: 2023-04-24 07:29 UTC
Posted Apr 24, 2023 - 09:10 UTC

Update

We are continuing to investigate this issue.
Posted Apr 24, 2023 - 08:33 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently observing performance degradation affecting our Calling Service.

Incident Start Time: 2023-04-24 05:38 UTC

We appreciate your patience and apologize for any inconvenience experienced while this is being worked on.

Please, contact support@sinch.com should you require further information or assistance.
Posted Apr 24, 2023 - 06:56 UTC
This incident affected: Voice (Phone Calling (PSTN)).