Delivery Issue Brazil - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-10-16 18:16 UTC
Incident End Time: 2023-10-16 23:30 UTC
Posted Oct 17, 2023 - 01:07 UTC

Update

We are continuing to investigate this issue.
Posted Oct 16, 2023 - 21:26 UTC

Investigating

We are currently observing delivery issues towards Brazil - Claro.

Incident Start Time: 2023-10-16 18:16 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Oct 16, 2023 - 18:31 UTC
This incident affected: External Connectivity (SMS - LATAM).