DI SMS 365 | Enterprise Messaging | 3rd party Maintenance | AT&T USA Maintenance || Reference No. CHG000007637572

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.
Posted Aug 24, 2022 - 11:01 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 24, 2022 - 04:01 UTC

Scheduled

3rd Party Maintenance

Services :: DI SMS 365
Ref Number :: CHG000007637572

Start Date and Time (GMT):: 24 August 2022 04:00 Hrs.
End Date and Time (GMT) :: 24 August 2022 11:00 Hrs.

Impact:
Mobile Terminating (MT) Traffic: Potential Delay in delivery
Mobile Originated (MO) Traffic: Potential Delay in delivery
DR Notification: Potential Delay in delivery
Message Manager: : Not Impacted
Report Manager: Not Impacted

Description:
One of our partners AT&T Mobility has informed us of a planned activity on their Allen Nodes.
During the Maintenance Window, AT&T may temporarily drop your SMPP binds to a single node while the other nodes will remain intact.
Application retry mechanism will re-establish binds based on the interval set by partners.
DI Support teams and NGEAG Production Support will be in continuous touch with AT&T.
NGEAG Production Support team will be monitoring traffic before, during, and after completion of Maintenance Window

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com
Posted Aug 23, 2022 - 18:52 UTC