General Network Disturbance - US7

Incident Report for Sinch

Resolved

This incident has been resolved and we are able to see a stable performance for our US7 site. Clients may connect as usual.

Incident Start Time: 2022-08-12 17:52 UTC
Incident End Time: 2022-08-12 17:59 UTC
Posted Aug 12, 2022 - 19:05 UTC

Monitoring

We are currently monitoring a network issue that we have observed at our US7 site which has been restored.


Incident Start Time: 2022-08-12 17:52 UTC

Impact: Clients will have experienced connectivity issues connecting to our US7 (40.91.87.172) site

Impacted sites:

us7.smpp.api.sinch.com
us7.httpsms.api.sinch.com
us7.httplookup.api.sinch.com

Corresponding sites are available:


us3.smpp.api.sinch.com
us3.httpsms.api.sinch.com
us3.httplookup.api.sinch.com


Sincerely,
Sinch
Posted Aug 12, 2022 - 18:15 UTC
This incident affected: Messaging APIs (SMPP - US, HTTP - US).