Delivery issues - AsiaCell Iraq

Incident Report for Sinch

Resolved

This incident is now resolved.

Incident Start Time: 2021-08-09 06:20 UTC
Incident End Time: 2021-08-09 07:50 UTC

If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Aug 09, 2021 - 12:01 UTC

Monitoring

Dear Client,

We are writing to inform you that we are able to observe normalized traffic patterns towards Asiacell - Iraq.
We will keep monitoring to ensure that the traffic remains stable.

Incident Start Time: 2021-08-09 06:20 UTC
Incident End Time: 2021-08-09 07:50 UTC

If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Aug 09, 2021 - 08:50 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently observing delivery issues towards Asiacell - Iraq.

Incident Start Time: 2021-08-09 06:20 UTC

Impact: Clients may observe delayed or failed MTs towards Asiacell - Iraq.

We appreciate your patience while we are working with the operator to resolve this issue. If you have any further questions or concerns, please, do not hesitate to reach out to support@sinch.com
Posted Aug 09, 2021 - 06:49 UTC
This incident affected: External Connectivity (SMS - APAC).