Delivery Issue Brazil - Claro BR
Incident Report for Sinch
Resolved
This incident has been resolved. Incident Start Time: 2023-03-20 11:00 UTC Incident End Time: 2023-03-20 21:21 UTC
Posted Mar 20, 2023 - 22:11 UTC
Update
We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.
Posted Mar 20, 2023 - 17:12 UTC
Investigating
We are currently observing delivery issues towards Brazil - Claro BR

Incident Start Time: 2023-03-20 11:00 UTC

Impact: Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Mar 20, 2023 - 13:26 UTC
This incident affected: SaaS Applications (Contact Pro - AF, Contact Pro - AU, Contact Pro - EU, Contact Pro - NA) and Connectivity by region (SMS - Latin America).
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