Delivery Issue - India

Incident Report for Sinch

Resolved

Dear Client,

The observed delays towards India via our ILDO-Connections has been resolved.

Impact: Clients may have observed delayed MT messages/delivery reports.

If you have any questions, please contact us at support@sinch.com

Posted May 05, 2020 - 15:57 UTC

Investigating

We are observing MT delivery delays to India via our ILDO-connections.
Impact: MT messages are queued and delayed.
We are working with our local partner to resolve this issue.

Posted May 05, 2020 - 12:31 UTC

This incident affected: External Connectivity (SMS - APAC).