Delivery Issue Indonesia - XL

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-08-10 04:30 UTC
Incident End Time: 2023-08-10 08:20 UTC
Posted Aug 10, 2023 - 09:21 UTC

Monitoring

We are observing stable performance toward XL Indonesia since the restoration time mentioned below:

Incident Start Time: 2023-08-10 04:30 UTC
Incident Restoration Time: 2023-08-10 08:20 UTC
Posted Aug 10, 2023 - 08:38 UTC

Investigating

We are currently observing delivery issues towards Indonesia - XL.

Incident Start Time: 2023-08-10 04:30 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts/False positive DRs

We will update as soon as we have more information.
Posted Aug 10, 2023 - 07:21 UTC
This incident affected: External Connectivity (SMS - APAC).