Customer Support - Ticketing System

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time : 2026-09-25 14:46 UTC
Incident End Time : 2026-09-25 16:03 UTC
Posted Sep 25, 2026 - 16:26 UTC

Investigating

We are currently experiencing an issue with our ticketing system related to the following emails:

support@sinch.com

Impact: Customers may experience delayed responses from support.

Incident Start Time : 2026-09-25 14:46 UTC

As an alternative in the meantime, please raise all tickets via our ticketing portal at support.sinch.com.
Posted Sep 25, 2026 - 15:31 UTC
This incident affected: Dashboard.sinch.com (Customer Support).