Delivery Issue Philippines

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-12-29 05:50 UTC.
Incident End Time: 2023-12-31 05:15 UTC.

Posted Dec 31, 2023 - 11:18 UTC

Update

We are continuing to investigate this issue.

Posted Dec 30, 2023 - 10:11 UTC

Update

We are continuing to investigate this issue.

Posted Dec 29, 2023 - 17:13 UTC

Update

We are continuing to investigate this issue.

Posted Dec 29, 2023 - 12:03 UTC

Update

We are continuing to investigate this issue.

Posted Dec 29, 2023 - 08:09 UTC

Investigating

We are currently observing delivery issues towards Philippines.

Incident Start Time: 2023-12-29 05:50 UTC.

Impact: Delayed MT's/Missing delivery receipts/Late delivery receipts.

We will update as soon as we have more information.

Posted Dec 29, 2023 - 06:17 UTC

This incident affected: External Connectivity (SMS - APAC).