Sinch Emergency Maintenance - US7 Site

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.
Posted Oct 02, 2025 - 05:00 UTC

Update

Dear Client,

We're writing to inform you that the maintenance has been extended for an additional hour.
Start Time: 2025-10-02 02:00 UTC
Previous End Time: 2025-10-02 04:00 UTC
New End Time: 2025-10-02 05:00 UTC

Please contact support@sinch.com should you require further information or assistance.
Posted Oct 02, 2025 - 04:09 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 02, 2025 - 02:00 UTC

Scheduled

Dear Client,

We are reaching out to inform you that as part of our continuous efforts to improve the performance and reliability of our services, we will be performing network maintenance at our US7 site on the schedule below.

Type: Network Maintenance

Start Time: 2025-10-02 02:00 UTC
End Time: 2025-10-02 04:00 UTC

Affected Site: US7
Impact: Delivery of DRs may be delayed up to 15 minutes during the maintenance window.

Customers may also experience brief connectivity issues towards the impacted endpoints listed below:
us7.smpp.api.sinch.com
us7.httpsms.api.sinch.com
us7.httplookup.api.sinch.com

During the period we recommend that you connect to our secondary site US1:
us1.smpp.api.sinch.com
us1.httpsms.api.sinch.com
us1.httplookup.api.sinch.com'

We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted Sep 30, 2025 - 02:51 UTC
This scheduled maintenance affected: Messaging APIs (SMPP - US, HTTP - US) and Lookup API Endpoints (HTTP US).