MM7 queues built within our platform have cleared and traffic is processing normally. We will continue to monitor.
Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 1 September 2022 15:30 Hrs. Incident End Date & Time (GMT) : 2 September 2022 03:00 Hrs.
A fix has been implemented and we are monitoring the results.
Posted Sep 02, 2022 - 02:27 UTC
Investigating
Ticket Number :: MNOC-42539 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 1 September 2022 15:30 Hrs.