Delivery issues - USA - All networks

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-10-22 07:06 UTC
Incident End Time: 2023-10-22- 07:42 UTC
Posted Oct 22, 2023 - 08:09 UTC

Investigating

We are currently experiencing delivery issues towards the US for all networks

Incident Start Time: 2023-10-22 07:06 UTC

Impact: Delayed/Failed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
Posted Oct 22, 2023 - 07:52 UTC
This incident affected: External Connectivity (SMS - US - ShortCode, SMS - US - Toll Free, SMS - US - 10DLC).