We are writing to inform you that queues are due to high traffic and it have been cleared.
Incident Start Time: 4th April 2022 15:30 Hrs. Incident End Time: 4th April 2022 21:30 Hrs.
We consider this issue as resolved.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com.
Posted Apr 04, 2022 - 21:37 UTC
Update
The queues are still processing, We will update on further progress.
Posted Apr 04, 2022 - 19:55 UTC
Investigating
Ticket Number :: MNOC-38829 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 4th April 2022 15:30 Hrs.