Delivery Issue USA and Canada - Toll Free Number provider

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2022-10-04 14:01 UTC

Incident End Time: 2022-10-04 15:14 UTC

Posted Oct 04, 2022 - 15:57 UTC

Investigating

We are informing you that our Toll Free Number Provider is currently observing delivery issues towards the United States and Canada.

Incident Start Time: 2022-10-04 14:01 UTC

Impact: Client's may experience delayed Toll Free MT-traffic/Delayed delivery receipts

We will update you as soon as we have more information.

Posted Oct 04, 2022 - 14:51 UTC

This incident affected: External Connectivity (SMS - CA - Toll Free, SMS - US - Toll Free, MMS - US - Toll Free).