Delivery Issue Brazil - SurfTelecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-12-23 03:49 UTC

Incident Start Time: 2024-12-23 05:59 UTC
Posted Dec 23, 2024 - 09:02 UTC

Update

We are continuing to investigate this issue.
Posted Dec 23, 2024 - 06:38 UTC

Investigating

We are currently observing delivery issues in Brazil - SurfTelecom.

Incident Start Time: 2024-12-23 03:49 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Dec 23, 2024 - 04:51 UTC
This incident affected: External Connectivity (SMS - LATAM).