Delivery Issue Turkey

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2022-04-29 12:48 UTC
Incident End Time: 2022-04-29 13:10 UTC

Posted Apr 29, 2022 - 20:50 UTC

Monitoring

Dear client,

Connectivity has been restored since 2022-04-29 13:10 UTC.
We are currently monitoring the performance.

If you have any questions, please contact support@sinch.com.

Posted Apr 29, 2022 - 13:28 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently observing delivery issues towards Turkey.

Incident Start Time: 2022-04-29 12:48 UTC

Impact: Clients may observe delayed or failed MTs towards all networks in Turkey.

We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com

Posted Apr 29, 2022 - 12:58 UTC

This incident affected: External Connectivity (SMS - EMEA).