Delivery Issue Venezuela - Digitel

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-01-30 18:55 UTC
Incident End Time: 2024-01-31 12:47 UTC

Posted Jan 31, 2024 - 13:27 UTC

Update

We are continuing to investigate this issue.

Posted Jan 31, 2024 - 12:01 UTC

Update

We are continuing to investigate this issue.

Posted Jan 31, 2024 - 03:28 UTC

Update

We are continuing to investigate this issue.

Posted Jan 30, 2024 - 23:23 UTC

Update

We are continuing to investigate this issue.

Posted Jan 30, 2024 - 21:09 UTC

Investigating

We are currently observing delivery issues towards Digitel Venezuela.

Incident Start Time: 2024-01-30 18:55 UTC

Impact: Delayed MT's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Jan 30, 2024 - 19:22 UTC

This incident affected: External Connectivity (SMS - LATAM).