Delivery Issue Egypt (Vodafone)

Incident Report for Sinch

Resolved

This incident has been resolved.
The root cause of this issue was located and resolved by Vodafone Egypt on a network level.

Start Time: 2020-02-09 17:08 UTC
End Time: 2020-02-10 03:50 UTC

Posted Feb 10, 2020 - 05:38 UTC

Update

We are continuing to investigate this issue.

Posted Feb 09, 2020 - 20:19 UTC

Investigating

We are observing delivery issues to Vodafone Egypt.
Impact: SMS delivery delays and failures .
We are working with the operator to resolve this issue.We will provide further updates as soon as they become available.

Posted Feb 09, 2020 - 20:08 UTC

This incident affected: External Connectivity (SMS - EMEA).