Delivery Issue France - SFR

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2022-02-23 06:20 UTC
Incident End Time: 2022-02-23 06:50 UTC

Posted Feb 24, 2023 - 13:03 UTC

Update

We are continuing to monitor for any further issues.

Posted Feb 23, 2023 - 09:02 UTC

Monitoring

SFR has sent out their resolve-notice, and we are not observing any impact since 06:50 UTC.

We will continue to monitor for any further discrepancies.

Posted Feb 23, 2023 - 08:28 UTC

Investigating

We are currently observing delivery issues towards France - SFR.

Incident Start Time: 2022-02-23 06:20 UTC

Impact: Delayed MT/MOs, Missing/Late delivery receipts

The carrier has confirmed they're currently experiencing network issues. We will update this notice as we have more information.

Posted Feb 23, 2023 - 06:42 UTC

This incident affected: External Connectivity (SMS - EMEA).