Delivery Issue - Venezuela - Digitel

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-09-17 19:15 UTC
Incident End Time: 2023-09-17 23:32 UTC

Posted Sep 18, 2023 - 00:14 UTC

Update

We are continuing to investigate this issue.

Posted Sep 17, 2023 - 21:01 UTC

Update

We are continuing to investigate this issue.

Posted Sep 17, 2023 - 21:00 UTC

Investigating

We are currently observing delivery issues towards Venezuela - Digitel.

Incident Start Time: 2023-09-17 19:15 UTC

Impact: You may experience Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Sep 17, 2023 - 19:50 UTC

This incident affected: External Connectivity (SMS - LATAM).