Sinch Service Notification - Legacy Atlas API - Inbound Messages

Incident Report for Sinch

Resolved

We are writing to inform you that we have resolved the issue with Inbound messaging services for our Legacy Atlas APIs.

Incident start time: 2020-03-31 11:52 GMT
Incident end time: 2020-03-31 14:46 GMT

If you have any questions don't hesitate to contact us at support@sinch.com.

Posted Mar 31, 2020 - 16:29 UTC

Identified

We are writing to inform you that we have identified an issue with Inbound messaging service for our Legacy Atlas APIs.
Our engineers are working to resolve this as quickly as possible.

Impact: Legacy Atlas-SMPP, Legacy Atlas-HTTPSMS, Atlas-REST Clients will observe loss of Inbound messages

Posted Mar 31, 2020 - 13:47 UTC

This incident affected: Migrated APIs (Redhot XML (mBlox)).