Description :: All the queues related to DLR traffic within our platform have cleared. Traffic has been resumed back to normal.
Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted Message Manager: : NA Extranet : NA
Incident Start Date & Time (GMT) : 5 January 2023 17:00 Hrs. Incident End Date & Time (GMT) : 6 January 2023 03:00 Hrs
We are still observing few queues related to DLR traffic within our platform. We have investigated and found that the remaining queues are due to high traffic. We will monitor and update on further improvements.
Posted Jan 06, 2023 - 00:44 UTC
Update
We are still observing queues related to DLR traffic within our platform. Our internal support groups are working on the issue. We will update on further improvements.
Posted Jan 05, 2023 - 22:53 UTC
Investigating
Ticket Number :: MNOC-45288 Services:: DI SMS 365
Description :: Currently, we are observing queues related to DLR traffic within our platform Some of our customers may observe a Potential delay in receipt of Mobile Acknowledgement (DLRs) traffic. We are working with our internal support groups and will update on any further improvements.
Impact :: Mobile Terminating (MT) Traffic: Not impacted Mobile Originated (MO) Traffic: Not impacted DR Notification : Potential delay in delivery Message Manager: : NA Extranet : NA
Incident Start Date & Time (GMT) : 05 January 2023 17:00 Hrs.