Sinch Service Notification - US2 Site

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.
Posted Apr 21, 2022 - 10:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 21, 2022 - 10:00 UTC

Scheduled

We are writing to inform you about the maintenance on the legacy Mblox load balancer at our US2 site during this time:

Type: Planned Maintenance - US2 Site

Start Time: 2022-04-21 10:00 UTC
Start Time: 2022-04-21 10:30 UTC

Impact Legacy QOS-Lite SMPP, MSIP, Redhot XML and BLDC/OIDs: Clients will observe intermittent connectivity or unable to connect to the API gateways.

SMPP FQDN: smpp.psms-4.us.mblox.com (52.9.16.149), smpp001.qsv.us.mblox.com (52.9.80.70)
Redhot XML FQDN: xml001.qsv.us.mblox.com (52.8.95.88)
MSIP: msip.psms-14.us.mblox.com, msip.mt-2.us.mblox.com (52.8.119.143)
BLDC and OIDs: soap.mblox.com (52.9.207.233) / download.mblox.com (52.9.205.222)

Corresponding redundant Legacy QOS-Lite SMPP, MSIP and Redhot XML API gateways in US1 will be available.
Please make sure you are connected to two sites in advance to ensure no loss of service.
Alternate SMPP FQDNs: smpp.psms-3.us.mblox.com (52.73.3.51), smpp001.us1.us.mblox.com (52.73.17.89)
Alternate Redhot XML FQDNs: xml001.us1.us.mblox.com (52.72.193.225)
Alternate MSIP: msip.psms-13.us.mblox.com, msip.mt-1.us.mblox.com (52.3.142.54)
BLDC and OIDs: NONE

We appreciate your patience and apologize for any inconvenience while we work to resolve the issue. We will keep you updated with the latest developments.

Please contact support@sinch.com should you require further information or assistance.
Posted Apr 19, 2022 - 11:00 UTC
This scheduled maintenance affected: Migrated APIs (Redhot XML (mBlox)).
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