Our partner confirmed that issue has been resolved, message delivering has been now normalized. We consider this issue as resolved.
Incident Start Time: 18 April 2022 16:20 Hrs. GMT. Incident End Time: 18 April 2022 16:50 Hrs. GMT.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com.
Posted Apr 18, 2022 - 16:57 UTC
Investigating
Ticket Number :: NA Services:: DI SMS 365
Description :: • One of our partner is currently experiencing delay in delivery towards AT&T Mexico. • Some of our customers may observe potential delay in delivery of MT and DLR traffic towards AT&T Mexico. • NOC will update you on the progress made.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Not impacted DR Notification : Potential delay in delivery
Incident Start Date & Time (GMT) : 18 April 2022 16:20 Hrs.