DI SMS 365 |Customer Management Portal | TLS certificate renewal | Ref Number: PCRSDI-10126

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.
Posted Oct 08, 2022 - 18:18 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 08, 2022 - 18:03 UTC

Update

**Added PCR number**

Services :: SMS 365 | Customer Management Portal
Ref Number :: PCRSDI-10126

Start Date and Time(GMT): 8th Oct ’22 18:00 GMT
End Date and Time(GMT): 8th Oct ‘22 20:00 GMT

Description:

The TLS certificate issued to the “cmp.sdi.sinch.com” domain and used for Customer Management Portal (CMP) will be renewed on the 8th of October ‘22 at 18:00 GMT.
The URL to access CMP is “https://eu5.cmp.sdi.sinch.com/SAPCMP/login#”

1. CMP is accessed via a browser and most modern-day browsers will automatically use the new TLS certificate. No specific action is required by customers.
2. If for any reason your browser does not update the certificate automatically, then customers are advised to download the TLS certificate from this link and add it to the certificate store of their browser.
https://community.sinch.com/t5/SMS-365-enterprise-service/NEW-TLS-certificate-for-Sinch-Customers-who-access-Customer/ta-p/9924
3. Impact: No impact for customers if the browser automatically updates the TLS certificate.

If you have any questions or concerns, please contact your Account Manager, or send an email to essupport.digitalinterconnect@sinch.com.
Posted Oct 06, 2022 - 14:23 UTC

Scheduled

Services :: SMS 365 | Customer Management Portal
Ref Number :: TBD

Start Date and Time(GMT): 8th Oct ’22 18:00 GMT
End Date and Time(GMT): 8th Oct ‘22 20:00 GMT

Description:

The TLS certificate issued to the “cmp.sdi.sinch.com” domain and used for Customer Management Portal (CMP) will be renewed on the 8th of October ‘22 at 18:00 GMT.
The URL to access CMP is “https://eu5.cmp.sdi.sinch.com/SAPCMP/login#”

1. CMP is accessed via a browser and most modern-day browsers will automatically use the new TLS certificate. No specific action is required by customers.
2. If for any reason your browser does not update the certificate automatically, then customers are advised to download the TLS certificate from this link and add it to the certificate store of their browser.
https://community.sinch.com/t5/SMS-365-enterprise-service/NEW-TLS-certificate-for-Sinch-Customers-who-access-Customer/ta-p/9924
3. Impact: No impact for customers if the browser automatically updates the TLS certificate.

If you have any questions or concerns, please contact your Account Manager, or send an email to essupport.digitalinterconnect@sinch.com.
Posted Oct 04, 2022 - 10:06 UTC