Intermittent connectivity issues towards EU1 and DI

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2022-12-11 21:37 UTC
Incident End Time: 2022-12-19 12:00 UTC

Posted Dec 27, 2022 - 14:37 UTC

Update

We are continuing to investigate this issue, updates will follow upon resolution.

If you require further information please do not hesitate to reach out to support@sinch.com

Posted Dec 13, 2022 - 10:22 UTC

Investigating

We are currently investigating connectivity issues with SMPP binds toward our EU1 endpoint and our DI endpoints.

Incident Start Time: 2022-12-11 21:37 UTC

We are currently working on resolving the issue.
And we will update you as soon as we have more information.

Posted Dec 12, 2022 - 03:37 UTC

This incident affected: Messaging APIs (SMPP - EU).