Delivery Issue Philippines - Globe Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-10-30 02:00 UTC
Incident End Time: 2023-10-30 05:04 UTC

Posted Oct 30, 2023 - 05:51 UTC

Update

We are continuing to investigate this issue.

Posted Oct 30, 2023 - 04:20 UTC

Investigating

We are currently observing delivery issues towards Philippines - Globe Telecom.

Incident Start Time: 2023-10-30 02:00 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Oct 30, 2023 - 03:18 UTC

This incident affected: External Connectivity (SMS - APAC).