Delivery Issue Brazil - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-09-24 04:32 UTC
Incident End Time: 2023-09-24 08:00 UTC
Posted Sep 24, 2023 - 09:02 UTC

Update

We are continuing to investigate this issue.
Posted Sep 24, 2023 - 06:00 UTC

Investigating

We are currently observing delivery issues towards Brazil - Claro.

Incident Start Time: 2023-09-24 04:32 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Sep 24, 2023 - 04:55 UTC
This incident affected: External Connectivity (SMS - LATAM).